FAQ

From a few months to a few years. There are several factors that influence the life of a handcrafted soap. It is strongly recommended that you keep your soaps away from direct light and sources of heat or moisture, much like you would with a good olive oil. Keep your soaps in your dresser drawers to give a delicious scent to your linens and clothes while waiting to be used.Our handmade soaps improve with time and depending on storage conditions, they can undergo some variations such as:

• Natural or other coloring that may become blander
• Perfumes (essential oils) that become less intense
• Some stains may sometimes appear, but they are totally harmless.

The soap must be able to dry and breathe between uses. Putting it on a dripping soap dish and making sure the shower stream is not directly on it is a good way to preserve it.

Absolutely! Even if this old soap may be a little less smelly than a one-year old soap, it will keep all its cleaning properties. Sometimes, because the essential oils have faded away, the soap gives off an oily odor, but this odor will disappear in the shower. Again, it also depends on storage conditions.

I would say from 3 weeks to 1 month depending on the person. Several aspects make its duration vary: water temperature, use under running water, direct use on the skin vs. a wipe or sponge, body hair, frequency of showers, etc.

Depending on the length and thickness of your hair, solid shampoo can easily last for 70 to 80 uses.

Outside of peak periods (Mother's Day, Holidays, Valentine's Day, etc.), most of our orders are shipped within 2 business days. The delay can increase to one week during busier periods.

Our products are mainly sold on our website, but also in certain points of sale in Quebec, Ontario, New Brunswick and Nova Scotia (see the Distributors tab on the website). You can also come and meet us at one of our events (see the Upcoming Events tab). In addition, do not hesitate to recommend us to your favorite store to distribute our products.

It is impossible for us to know the current inventory of our distributors, but since they are all fantastic, we invite you to contact them directly to find out if they have the product you are looking for in stock. Most of them will even agree to add your favorite product to their list.

We invite you to write to us by email or via social media and we will evaluate your proposal according to certain criteria (exchange value, visibility, time of year, inventory, etc.).

We make our deliveries with Canada Post using the "Expedited Parcel" service. Delivery is free in Canada for all purchases of 45$ and more (except for remote areas). For orders under 45$, delivery is at a flat rate of 10$.

Unfortunately, it is not possible to come to our workshop at this time. Our business permit allows us to do our work as a craftsman, but not to welcome customers.

Visit one of our distributors (see the Distributors tab on the website). You can also come and meet us at one of our events (see the Upcoming Events tab).